we had veterans on the ground from norway, and israel, too. >>neil: no one knows better a crisis situation and how to feel with logistics, i don't want on get into the problems we have seen associated with fema but what do you do to avoid and of the administration nonsense and delays and bogged down type of relief efforts you hear a lot about. how do you avoid that? folks tell me you do, it is like action, action, action. >>guest: we are focused at community level and we deploy reconnaissance team after a disaster the day after hurricane sandy hit, i had a marine and army veterans on the ground and in the areas of the rockaways and they were doing a need assessment which was relayed to headquarters and we activated the teams. >>neil: and jut working with the local community we forget that, we want to nationalize a crisis and then it gets really bogged down, what have you learned just helping as you have? >>guest: well, you learn how resilient the community is, and we have plugged ourselves directly into the harbor area and we are working direc